Shipping policy

Shipping Policy

Last Updated: 31-05-2026

Thank you for shopping with Blacklotuswear. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information regarding order processing, delivery timelines, and shipping services.

1. Order Processing

All orders are processed within 2-7 days after payment confirmation.

Orders are processed during regular business days, excluding:

  • Weekends

  • Public holidays

  • Store-declared holidays

During periods of high demand, product launches, or promotional events, processing times may be extended.

2. Shipping Methods

We offer shipping through trusted courier and logistics partners.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) (if available)

Shipping options and availability may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times are:

Domestic Shipping (India)

  • Standard Shipping: 5-7days

  • Express Shipping: 2-3days

Please note that delivery estimates are not guaranteed and may vary due to courier operations and external factors.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location

  • Order value

  • Shipping method selected

Current shipping rates:

  • Standard Shipping: 50

  • Express Shipping: 80

  • Free Shipping on orders above: 1500

Applicable shipping charges will be displayed during checkout before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing:

  • Tracking number

  • Courier partner information

  • Tracking link (where available)

Tracking information may take up to 24-48 hours to become active after shipment.

6. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Customs clearance (for international orders)

  • Incorrect shipping information provided by customers

[STORE NAME] is not responsible for delays caused by third-party shipping carriers or circumstances beyond our control.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • Orders returned to us may require repayment of shipping fees before reshipment.

We are not responsible for orders delivered to incorrectly provided addresses.

8. Lost, Damaged, or Missing Packages

If your package arrives damaged, is lost in transit, or appears to be missing:

  1. Contact us within [X DAYS] of the expected delivery date.

  2. Provide your order number and any supporting information.

  3. We will work with the courier partner to investigate the issue.

Resolution may include:

  • Replacement shipment

  • Store credit

  • Refund (where applicable)

Each case will be reviewed individually.

9. International Shipping (If Applicable)

We may offer international shipping to select countries.

Customers are responsible for:

  • Import duties

  • Customs fees

  • Local taxes

  • Other charges imposed by their country's authorities

International delivery times may vary depending on customs processing and local courier services.

10. Shipment Refusal

If a customer refuses delivery of an order without a valid reason, any shipping costs incurred may be deducted from any applicable refund.

11. Contact Us

If you have questions regarding shipping or delivery, please contact us:

blacklotuswear
Email: blacklotuswear9@gmail.com

Our support team will be happy to assist you.